Refund and Returns Policy

At Digitaltv.one, we prioritize delivering top-tier IPTV services at the most competitive prices. However, we understand that sometimes expectations may not align with reality. Hence, we offer a seamless refund and cancellation policy to ensure customer satisfaction and trust.

Money Back Guarantee: If you find our products falling short of your expectations or if our service fails to meet your standards of excellence, we stand by our commitment to reimburse you. Our no-hassle money-back guarantee allows you to request a refund for any unused portion of your subscription period.

Cancellation Process Made Easy: Canceling your subscription and requesting a refund is a straightforward process. Simply navigate to your Digitaltv.one account dashboard, follow a few simple steps, and submit your cancellation request. We’ve designed this process to be hassle-free, ensuring you can effortlessly manage your subscription.

How It Works: Let’s illustrate with an example: Suppose you purchase a 12-month subscription for €70 but only utilize the service for 2 months. If you encounter any issues and wish to cancel for a refund, we’ll deduct the appropriate amount based on your usage. In this scenario, €22 will be deducted, and you’ll receive a refund of €48.

Dedicated Customer Support: We understand that navigating through subscription processes can sometimes be daunting. That’s why Digitaltv.one offers comprehensive customer support. Should you encounter any challenges or have inquiries, our team is readily available to assist you. From placing orders to installation, we’re here to ensure a smooth experience every step of the way.

At Digitaltv.one, customer satisfaction is paramount. Our refund and cancellation policy are designed with your convenience and peace of mind in mind. We aim to foster trust and transparency, ensuring you can confidently enjoy our IPTV services.